Member Spotlight

Leila is a Managerial Consultant in quality and operations support for The Permanente Medical Group, Kaiser Permanente in Oakland. Leila recently relocated from sunny San Diego where she served as a manager of strategy, business development and physician integration for a health system.  Career highlights in San Diego included being the project manager for the Mayo Clinic Care Network and utilizing this relationship to share best practices, develop network partnerships and incorporating electronic consultations for patients to the community.

With a BS in Public Health Science, and a MPA in Health Policy and Management from NYU, Leila is passionate about making a difference in healthcare and impacting people and processes, while using her skills as a strategic thinker and planner, problem solver and relationship builder. In her role at Kaiser Permanente, she focuses on partnering with physicians, developing and implementing strategic projects, and performance improvement in clinical workflows.  

Some of the best career advice Leila has been given includes: “ When assessing new opportunities or career changes, ask yourself, …Do I want to be comfortable or do I want to take a risk and see what is out there…see where this might lead”?  She was given this advice recently by a strong mentor when discussing career paths and when to look for new opportunities.

When asked how being a member of WHCE has benefited Leila, her response was “The future of healthcare looks very positive in the Bay Area when I am surrounded by such amazing women with similar goals.” 

Leila is also a member of the American College of Healthcare Executives (ACHE) as well as the Bay Area chapter, CAHL.  Leila was honored with the prestigious “Early Careerist” award with the San Diego Organization of Healthcare Leaders (SOHL), a chapter of ACHE.

Advice for the early careerist includes:  Be willing to take a risk.  Don’t be afraid to reach out to people and ask questions.  Talking and connecting with people is a great way to learn what is out there.  “Ten years ago, I wouldn’t be saying this..  Now, I know and firmly believe that connecting to people is the only way to grow in your career, learn about what you want, and build strong relationships.”  

Spare time is spent exploring a new city with her boyfriend, Austin, taking salsa dancing and dining in new restaurants with a penchant for Latin American food.

Contact information: 
Leila Shams
Managerial Consultant, Kaiser Permanente
[email protected]   (818) 648 -2298